Should grocery stores use lockers?

The use of lockers can also provide great labor cost savings for grocery retailers. Store employees can place multiple orders in lockers at the same time, which is more efficient than bringing orders to customers’ cars or retrieving orders when customers arrive in the store.

What is a grocery locker?

Grocery lockers provide a contactless, convenient solution for shoppers that is often priced by retailers at a lower cost than home delivery. In addition, rather than waiting at home for delivery, they can retrieve their groceries at their local supermarket at a convenient scheduled pickup time or at a mobile grocery locker.

What is a smart grocery locker?

Smart grocery lockers that offer software-hardware integration and application functionality to enable touch-free operations for store workers and customers, combined with SaaS based solution, enhances operational efficiency.

Why do stores have lockers?

Store employees can place multiple orders in lockers at the same time, which is more efficient than bringing orders to customers’ cars or retrieving orders when customers arrive in the store. Lockers can also enhance order accuracy, especially during busy times when employees are multitasking.

How can smart grocery lockers help lower fulfillment costs?

New trends are emerging that help lower fulfillment costs including smart temperature-controlled grocery lockers which also provide outstanding customer experience and allow for faster grocery pick-ups. Online grocery sales have remained elevated in 2021.

Are lockers a good alternative to e-commerce pick-up?

As grocery retailers seek solutions that make their click and collect e-commerce operations more efficient, lockers have emerged as an alternative pick-up that offers significant benefits for both consumers and retailers, compared with delivery or traditional curbside click and collect solutions that are staffed by store employees.